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The questions we get most often

Still stuck? Send us a note and you’ll hear from a real person, usually within one business day.
Yes! Our Custom Travel Kit allows you to mix and match available travel essentials based on where your adventure is taking you.
Product photos are representative examples. Brands, colors, packaging, and styles may vary based on availability, while we aim to maintain comparable functionality and quality.
Yes. Our travel kits contain real products and are physically packed and shipped to you.
Our downloadable checklists and planners are digital products unless otherwise stated in the product description. No physical product will be shipped for digital purchases.
Absolutely! Travel kits make great gifts for cruises, honeymoons, graduations, retirements, birthdays, and upcoming vacations.
Yes. Group orders are welcome. Contact us with the number of shirts you need and your ideas, and we'll work with you on the details.
Absolutely. Tell us about your trip, celebration, group, and design idea, and we'll work together to create something special.
Processing times vary by product. Please refer to the individual product page for current production and shipping estimates.
Because personalized products are created specifically for you, custom items generally cannot be returned unless there is an error or defect. Please review the individual product listing for complete return information.

Stocked kits, shirts and checklist pads leave our studio within two business days. Custom group shirts ship 5–7 business days after you approve your proof.

Yes. We ship worldwide with tracked delivery. International orders typically arrive in 7–14 business days, and duties are calculated at checkout so there are no surprises later.

Six shirts. Mixed sizes are always free, and you can combine sage, cream and navy in the same order.
Always. We send a digital proof within two business days and nothing goes to print until you reply with an approval.
Yes. Every bottle in our kits is 3 oz (89 ml) or smaller, and the pouches fit inside a standard quart-size liquids bag.
That's the intention. Refill bottles, cases and checklist pads can be ordered on their own — just message us and we'll set it up.
You'll get an instant download link with US Letter and A4 PDFs. Print them as often as you like, forever, and you'll receive free updates whenever we revise a list.
We do, starting at 25 units. Tell us your quantity and timeline on the contact page and we'll send a quote within one business day.

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